Orders are typically processed within 1-3 business days. Delivery times vary by location but usually take between 5-10 business days.

We accept returns and exchanges within 14 days of delivery. Items must be unused and in their original condition. Please contact us before sending anything back.

If your order hasn’t been shipped yet, contact us immediately with the correct address. Once shipped, we cannot make any changes.

After your order ships, you will receive a confirmation email with a tracking number. Use this to monitor your shipment in real-time.

You can reach out to us via our Contact Us page or email us at support@scalico.shop. We typically respond within 24–48 hours.

Contact us as soon as possible. If the order hasn’t shipped, we can update the address. If it has shipped, we recommend contacting the carrier directly.

Yes, we ship worldwide. Shipping times and rates may vary depending on your location.

Depending on product availability and location, your order may arrive in multiple packages. You’ll receive tracking numbers for each.